Privacy & Policy
Everyone is talking about GDPR and Cherry Cherry has taken full notice. We do all we can to look after your privacy interests.
The information provided in this section aims to inform you of the rights that you have. Firstly, we will explain a little bit about the way the we collect data about you and why we're collecting it.
The type of information we collect directly are name, address, phone number, gender, DOB, purchase history, and favourites. In addition, whenever you visit our Service, we collect information that your browser sends to us, often called Log Data. Log Data may include information such as your computer's Internet Protocol (“IP”) address, operating system, device type and other general information on how you interact with our website, such as click patterns on the pages of our Service that you visit.
How do we use the information we collect?
The data we collect allow us to constantly improve our service and tailor it to your needs. For example, the information collected will help us despatch the order to the right address and inform you of product availability, order despatch or new product arrivals. Information provided might also help us protect you by preventing fraud.
We may occasionally send out emails concerning new products, special offers or other information which we think you may find interesting using the email address which you have provided. You can stop these at any time by emailing us on email@example.com or by clicking ‘unsubscribe’ in any of the emails that you receive from us. A hyperlink to the unsubscribe service is typically found at the bottom of each marketing email. Please note that it might take up to 3 working days for this to take effect.
How do I consent to my data being collected?
Every time you provide us with personal information to place an order, complete a transaction, verify your credit card, arrange for a delivery or a return, you automatically consent to us collecting the required data for that specific purpose only.
If we request that you provide us with personal data for other reasons other than the above (for example for marketing) we will either ask you directly for your expressed consent, or provide you with an opportunity to say no. This is called ‘opting in’. If, for whatever reason, after you opting-in you decide that you no longer wish to share your data with us for these non-order related reasons or even to completely delete your data from our database you can let us know by emailing us on firstname.lastname@example.org or by clicking ‘unsubscribe’ in any of the emails that you received.
Third Party Services
Cherry Cherry will not disclose any of your information to any third parties other than to allow them to perform the services they provide to us so that we can fulfil your orders. Such circumstances could be security checks during transaction completion and product despatch by 3rd party couriers.
Cherry Cherry is hosted on Shopify Inc. Shopify provide us with the online e-commerce platform to sell our products to you. All your data will be stored through Shopify's data storage system, behind a firewall on a secure server.
If you make your payment through direct payment gateway, Shopify temporarily store purchase transaction data encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). All direct payment gateways adhere to the standards set by PCI-DSS and managed by the PCI Security Standards Council, which supported by Visa, Mastercard, American Express and Discover. This way we ensure the secure handling of credit card information by our store.
It is important to highlight that such data is only stored for as long as it is required to complete your transaction. On completion of the transaction the relevant data is permanently deleted.
Certain third-party service providers, such as payment transaction processors, have their own privacy policies regarding the information we are required to provide them to fulfil your orders and we recommend that you read their privacy policies, to further understand how your personal information is handled by them.
Links to Other Sites
Our Services do not address anyone under the age of 13. We do not knowingly collect personal identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.